Connecting Departments Has Never Been Easier. Make communication and request fulfillment between departments faster and simpler than ever!
You can easily track requests, identify delays, and spot bottlenecks in real time. Smoother collaboration to keep your work moving forward efficiently!
Track and manage all internal requests in one organized system for complete transparency.
Easily route requests across departments like HR, IT, Finance, and more.
Automatically assign requests to the appropriate department or team based on predefined rules.
Design tailored forms for different departments to capture all required details from the start.
Monitor the status of all requests with a live, actionable dashboard.
Set Service Level Agreements (SLAs) for response and resolution times to ensure accountability.
Provide employees with self-service solutions through an integrated knowledge base for common queries.
Allow managers or team leads to create and track tickets on behalf of their team members.
Streamline internal processes with automated workflows for request approvals, escalations, and notifications.
Organize and prioritize requests by type, urgency, or department to address the most critical issues first.
Enable complex requests to flow through multiple approval levels seamlessly.
Control visibility and access to tickets based on user roles and departments.
Allow teams to share notes, updates, and files within tickets to enhance communication.
Keep employees informed with instant notifications about request status and updates.
Submit, track, and manage internal requests on the go with a fully optimized mobile experience.
Generate detailed reports on request volumes, resolution times, and department performance.
Create department-specific categories to streamline request tracking and improve response times.
Connect with HR, ITSM, or workflow tools for seamless internal process management.
Automatically escalate unresolved requests to higher levels to avoid delays.
Gauge internal satisfaction with post-resolution surveys to continuously improve service quality.