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CarrotCut® InterDesk

Eliminate Delays, Automate Your Requests!

internal Management

Support Your Teams from the Inside Out!

Streamline internal requests with a centralized, smart help desk built just for your teams. From IT to HR to Admin, empower employees to submit, track, and resolve requests quickly all within one connected system.

Discover More Features!

Support employees across departments with request tracking, automation, and Status visibility.

Centralized Request Management

Track and manage all internal requests in one organized system for complete transparency.

Multi-Department Request Handling

Easily route requests across departments like HR, IT, Finance, and more.

Automated Ticket Assignment

Automatically assign requests to the appropriate department or team based on predefined rules.

Customizable Request Forms

Design tailored forms for different departments to capture all required details from the start.

Real-Time Dashboard

Monitor the status of all requests with a live, actionable dashboard.

Time Tracking for Internal Requests

Monitor how long it takes to process internal requests from submission to resolution. This helps identify bottlenecks, measure team efficiency, and ensure accountability across departments.

Internal Knowledge Base

Provide employees with self-service solutions through an integrated knowledge base for common queries.

Raise Requests on Behalf of Employees

Allow managers or team leads to create and track tickets on behalf of their team members.

Ticket Workflow Automation

Streamline internal processes with automated workflows for request approvals, escalations, and notifications.

Prioritization and Categorization

Organize and prioritize requests by type, urgency, or department to address the most critical issues first.

Multi-Step Approval Workflows

Enable complex requests to flow through multiple approval levels seamlessly.

Role-Based Access Controls

Control visibility and access to tickets based on user roles and departments.

Collaboration Tools

Allow teams to share notes, updates, and files within tickets to enhance communication.

Real-Time Notifications

Keep employees informed with instant notifications about request status and updates.

Mobile-Friendly Interface

Submit, track, and manage internal requests on the go with a fully optimized mobile experience.

Reporting and Analytics

Generate detailed reports on request volumes, resolution times, and department performance.