About CarrotCut®

I mplementing solid project management practices requires discipline and consistency. The wide range of activities, templates, schedules, and information required to control many projects will become hard to manage and organize. Withthis in mind, a comprehensive tool designed based on project management best practices and from a pure consulting experience becomes indispensable. CarrotCut® is a one-stop portal to automate project management activities, roles, practices, manage documents, and generate dashboards.

CarrotCut® also allows creation of customized methodologies by PMO and used for all applicable projects which will improve compliance. This creates consistency and governance where all projects with the same nature are managed in the same approach. A methodology describes the stages of the project, including both project management and technical activities, and provides standard templates for all project managers to consume.

With CarrotCut®, project teams and executives have easy access to standard templates which will improve consistency and compliance with latest template changes. CarrotCut® enables centralized management of all project documents in one place, and for all projects which provides readily available information for all stakeholders.

Visibility and dashboards will be dramatically boosted which allows management and other stakeholders to get updated insights about the project progress to make timely and effective decisions.

Finally, CarrotCut® provides improved collaboration between project managers and team members through the portal, where activities and tasks can be assigned and exchanged, and comments can be added from any participant, to enrich collaboration and reduce the email flow between teams which will improve their efficiency.

With CarrotCut® the following benefits will be achieved:

Privacy Policy

CarrotCut® ("us", "we", or "our") operates the www.CarrotCut®.com website (hereinafter referred to as the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

www.CarrotCut®.com

Definitions
Service

Service is the www.CarrotCut®.com website operated by CarrotCut®.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession)

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit)

Cookies

Cookies are small files stored on your device (computer or mobile device)

Information Collection

We collect several different types of information for various purposes to provide and improve our Service to you

Types of Data Collected
Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This also includes business data you enter into the application such as projects, tasks, schedules…etc. This also includes data that you submit as part of providing feedback or submitting support request tickets.

Payment Information

All credit/ debit cards details and personally identified information will NOT be stored, sold, shared, rented or leased to any third parties

Use Of Data
Transfer Of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

CarrotCut® will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data - Legal Requirements

CarrotCut® may disclose your Personal Data in the good faith belief that such action is necessary to:

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This policy was last updated on 5-Jan-2019.

Terms-of-Service

APPLICATION OF TERMS

1. These Terms apply to your use of the Service (as that term is defined below). By [setting up an account / clicking [I agree] / accessing and using the Service:

2. If you do not agree to these Terms, you are not authorized to access and use the Service, and you must immediately stop doing so.

CHANGES

1. We may change these Terms at any time by notifying you of the change by email or by posting a notice on the Website. Unless stated otherwise, any change takes effect from the date set out in the notice. You are responsible for ensuring you are familiar with the latest Terms. By continuing to access and use the Service from the date on which the Terms are changed, you agree to be bound by the changed Terms

2. These Terms were last updated on [1-July-2019]

INTERPRETATION

In these Terms:

CarrotCut® means the software owned by us (and our licensors) that is used to provide the Service.

Confidential Information means any information that is not public knowledge and that is obtained from the other party in the course of, or in connection with, the provision and use of the Service. Our Confidential Information includes Intellectual Property owned by us (or our licensors), including the CarrotCut® Software. Your Confidential Information includes the Data.

Data means all data, content, and information (including personal information) owned, held, used or created by you or on your behalf that is stored using, or inputted into, the Service.

Fees means the applicable fees set out on our pricing page on the Website at [www.CarrotCut®.com] or as agreed otherwise in writing between you and us, as may be updated from time to time in accordance with clause 7.6.

including and similar words do not imply any limit.

Intellectual Property Rights includes copyright and all rights existing anywhere in the world conferred under statute, common law or equity relating to inventions (including patents), registered and unregistered trademarks and designs, circuit layouts, data and databases, confidential information, know-how, and all other rights resulting from intellectual activity.

Intellectual Property has a consistent meaning, and includes any enhancement, modification or derivative work of the Intellectual Property.

Objectionable includes being objectionable, defamatory, obscene, harassing, threatening, harmful, or unlawful in any way.

A party includes that party’s permitted assigns.

[Permitted Users means your personnel who are authorised to access and use the Service on your behalf in accordance with clause 5.3.]

A person includes an individual, a body corporate, an association of persons (whether corporate or not), a trust, a government department, or any other entity.

personal information means information about an identifiable, living person.

personnel includes officers, employees, contractors and agents, but a reference to your personnel does not include us.

Service means the service having the core functionality described on the Website, as the Website is updated from time to time.

Start Date means the date that you [set up an account / first access or use the Service].

Terms means these terms titled SaaS terms of use.

Underlying Systems means the [insert name] Software, IT solutions, systems and networks (including software and hardware) used to provide the Service, including any third party solutions, systems and networks.

We, us or our means [CarrotCut®]. Website means the internet site at [www.CarrotCut®.com],or such other site notified to you by us.

Year means a 12-month period starting on the Start Date or the anniversary of that date.

You or your means you or, if clause 1.1b applies, both you and the other person on whose behalf you are acting.

Words in the singular include the plural and vice versa.

A reference to a statute includes references to regulations, orders or notices made under or in connection with the statute or regulations and all amendments, replacements or other changes to any of them.

PROVISION OF THE SERVICE

1. We must use reasonable efforts to provide the Service:

  • in accordance with these Terms and Jordanian law;
  • exercising reasonable care, skill and diligence; and
  • using suitably skilled, experienced and qualified personnel.

2. Our provision of the Service to you is non-exclusive. Nothing in these Terms prevents us from providing the Service to any other person.

3. [Subject to clause 4.4, w][W]e must use reasonable efforts to ensure the Service is available [during normal business hours in Jordan/on a 24/7 basis]. However, it is possible that on occasion the Service may be unavailable to permit maintenance or other development activity to take place, or in the event of Force Majeure. We must use reasonable efforts to publish on the Website [and/or notify you by email] advance details of any unavailability.

4. [Through the use of web services and APIs, the Service interoperates with a range of third party service features. We do not make any warranty or representation on the availability of those features. Without limiting the previous sentence, if a third party feature provider ceases to provide that feature or ceases to make that feature available on reasonable terms, we may cease to make available that feature to you. To avoid doubt, if we exercise our right to cease the availability of a third party feature, you are not entitled to any refund, discount or other compensation.]

YOUR OBLIGATIONS
WARRANTIES

1. Each party warrants that it has full power and authority to enter into, and perform its obligations under, these Terms.

2. To the maximum extent permitted by law:

  • our warranties are limited to those set out in these Terms, and all other conditions, guarantees or warranties whether expressed or implied by statute or otherwise are expressly excluded and, to the extent that they cannot be excluded, liability for them is limited to USD[1,000.00]; and
  • we make no representation concerning the quality of the Service and do not promise that the Service will:
    • meet your requirements or be suitable for a particular purpose[, including that the use of the Service will fulfil or meet any statutory role or responsibility you may have]; or
    • be secure, free of viruses or other harmful code, uninterrupted or error free.

3. You agree and represent that you are acquiring the Service, and accepting these Terms, for the purpose of trade. The parties agree that:

  • to the maximum extent permissible by law, and any applicable consumer protection legislation does not apply to the supply of the Service or these Terms; and
  • it is fair and reasonable that the parties are bound by this clause 10.3.

4. Where legislation or rule of law implies into these Terms a condition or warranty that cannot be excluded or modified by contract, the condition or warranty is deemed to be included in these Terms. However, our liability for any breach of that condition or warranty is limited, at our option, to:

  • supplying the Service again; and/or
  • paying the costs of having the Service supplied again.

LIABILITY

1. Our maximum aggregate liability under or in connection with these Terms or relating to the Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, must not in any Year exceed your annual subscription fees.

2. Neither party is liable to the other under or in connection with these Terms or the Service for any:

  • loss of profit, revenue, savings, business, use, data (including Data), and/or goodwill; or
  • loss of profit, revenue, savings, business, use, data (including Data), and/or goodwill; or

3. Clauses 11.1 and 11.2 do not apply to limit our liability under or in connection with these Terms for:

  • personal injury or death;
  • fraud or willful misconduct; or
  • a breach of clause 9.

4. Clause 11.2 does not apply to limit your liability:

  • to pay the Fees;
  • under the indemnity in clause 6.7; or
  • for those matters stated in clause 11.3a to 11.3c.

5. Neither party will be responsible, liable, or held to be in breach of these Terms for any failure to perform its obligations under these Terms or otherwise, to the extent that the failure is caused by the other party failing to comply with its obligations under these Terms, or by the negligence or misconduct of the other party or its personnel.

6. Each party must take reasonable steps to mitigate any loss or damage, cost or expense it may suffer or incur arising out of anything done or not done by the other party under or in connection with these Terms or the Service.

GENERAL

1. Neither party is liable to the other for any failure to perform its obligations under these Terms to the extent caused by Force Majeure.

2. No person other than you and us has any right to a benefit under, or to enforce, these Terms.

3. For us to waive a right under these Terms, that waiver must be in writing and signed by us.

4. Subject to clause 6.4, we are your independent contractor, and no other relationship (e.g. joint venture, agency, trust or partnership) exists under these Terms.

5. If we need to contact you, we may do so by email or by posting a notice on the Website. You agree that this satisfies all legal requirements in relation to written communications. You may give notice to us under or in connection with these Terms by emailing [insert email address].

6. These Terms, and any dispute relating to these Terms or the Service, are governed by and must be interpreted in accordance with the laws of Jordan. Each party submits to the non-exclusive jurisdiction of the Courts of Jordan in relation to any dispute connected with these Terms or the Service.

7. Clauses which, by their nature, are intended to survive termination of these Terms, including clauses 6.7, 8, 9, 11, 12.5 to 12.9 and 13.6, continue in force.

8. If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you.

9. Subject to clauses 2.1 and 7.6, any variation to these Terms must be in writing and signed by both parties.

10. These Terms set out everything agreed by the parties relating to the Service, and supersede and cancel anything discussed, exchanged or agreed prior to the Start Date. The parties have not relied on any representation, warranty or agreement relating to the Service that is not expressly set out in these Terms, and no such representation, warranty or agreement has any effect from the Start Date. Without limiting the previous sentence, the parties agree to contract out of sections 9, 12A and 13 of the Fair Trading Act 1986, and that it is fair and reasonable that the parties are bound by this clause 13.10.

11. You may not assign, novate, subcontract or transfer any right or obligation under these Terms without our prior written consent, that consent not to be unreasonably withheld. You remain liable for your obligations under these Terms despite any approved assignment, subcontracting or transfer.

Cancellation

Cancellation Instructions

To cancel your CarrotCut® subscription, follow the below steps:

  • Send an email titled “Unsubscribe” to

    [email protected]

  • Our Customer Engagement team will contact you to confirm .
  • Once confirmed, we cancel your subscription.
  • In the case when a full year has been paid upfront and the customer canceled their subscription before utilizing the whole year, we will not refund the fees related to the cancelled period.

If you'd like to download a backup of the from CarrotCut® site, see Export Data.
Your CarrotCut® subscription will be terminated at the end of the current billing cycle and your credit card will not be charged again. No refund is offered for cancelling an account prior to the end of a billing cycle.

Exporting your data

You can optionally download your data from CarrotCut® as a zip file that contains your projects data, attachments, and administration data.

To do so, send an email to

[email protected]

with the subject “Data Export” and our team will arrange providing the data for you to download.

Recover a site that's been cancelled

Once your site has been deactivated (i.e. your site has been taken offline), you have one month to pay your outstanding quote or Contact us to have the data restored before your data will be permanently deleted.

Refund Policy

No refund will be made if you choose to cancel your subscription before the end of the billing period.

For example, if a full year subscription has been paid upfront and the customer canceled their subscription before utilizing the whole year, we will not refund the fees related to the cancelled period.

The same applies for monthly subscriptions as well.